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Customer Service Week quote More
The most dangerous phrase in business - A culture of continuous improvement is crucial
The golden rule for every business man is this: "Put yourself in your customers place." - Orison Swett Marden
Be the solution to people's problems. Your business depends on it! ~Melonie Dodaro http://TopDogSocialMedia.com/
Read more of Professor Deborah Gruenfeld’s insights about how physical attributes and nonverbal cues affect the way people judge you: https://www.gsb.stanford.edu/insights/behavior-lessons-leadership-teamwork
First and last impressions
Yes! So, in essence we on the front lines of acquiring and retaining customers are the ones keeping the lights on!