Spa Management Articles

Keep up to date with issues that Spa Managers need to be aware of to succeed.
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Scott: Natural elements, authenticity key to spa and hotel design

Scott: Natural elements, authenticity key to spa and hotel design

Exclusive: How visiting practitioners can help boost spa profits

Exclusive: How visiting practitioners can help boost spa profits

Revenue management for spas — a win-win for spa operators and guests

Revenue management for spas — a win-win for spa operators and guests

HOW TO COPE WITH COMPLAINING CLIENTS Complaints are a normal part of every business. Your measure, as owner of a spa or clinic, is not in how many complaints you get – it’s in how you react and deal with a disgruntled client, says Lisa Conway*. It takes courage for a client to come forward and share, so thank them, listen to their beef and ask yourself these questions:  Read full story on our facebook page www.facebook.com/balibisaschool

HOW TO COPE WITH COMPLAINING CLIENTS Complaints are a normal part of every business. Your measure, as owner of a spa or clinic, is not in how many complaints you get – it’s in how you react and deal with a disgruntled client, says Lisa Conway*. It takes courage for a client to come forward and share, so thank them, listen to their beef and ask yourself these questions: Read full story on our facebook page www.facebook.com/balibisaschool

INSTAGRAM BASICS FOR SPAS & SALONS With over 300 million monthly users, Instagram reigns as king of visual content. Social media connects people with the things that they love: health and wellness, beauty, fitness, the list goes on. Instagram connects people with the things that they love by using images and video to engage with its audience.  Read Full article at https://www.facebook.com/balibisaschool/photos/a.533775589979728.127086.163119640378660/1175134609177153/?type=3&theater

INSTAGRAM BASICS FOR SPAS & SALONS With over 300 million monthly users, Instagram reigns as king of visual content. Social media connects people with the things that they love: health and wellness, beauty, fitness, the list goes on. Instagram connects people with the things that they love by using images and video to engage with its audience. Read Full article at https://www.facebook.com/balibisaschool/photos/a.533775589979728.127086.163119640378660/1175134609177153/?type=3&theater

GWI Outlines 16 Wellness Initiatives to Solve Key Industry Issues The Global Wellness Institute (GWI) has announced it has established 16 wide-ranging wellness initiatives, each of which is chaired by a leader in that unique wellness sector. The initiatives are designed to solve key industry issues and further the global conversation about wellness in its many forms.  Read Full Story at https://www.facebook.com/balibisaschool/posts/1187489407941673:0

GWI Outlines 16 Wellness Initiatives to Solve Key Industry Issues The Global Wellness Institute (GWI) has announced it has established 16 wide-ranging wellness initiatives, each of which is chaired by a leader in that unique wellness sector. The initiatives are designed to solve key industry issues and further the global conversation about wellness in its many forms. Read Full Story at https://www.facebook.com/balibisaschool/posts/1187489407941673:0

NOW GENERATION MASSAGE While the verdict is still out on what impact on-demand services will have on the spa industry, consumers are certainly embracing the trend. On-Demand Massage . On-demand massage, enabled by technology and ubiquitous apps, has made booking a treatment nearly instantaneous, allowing clients to confirm massages within seconds—at almost any time of day.  Read Full Story at https://www.facebook.com/balibisaschool/posts/1192558727434741:0

NOW GENERATION MASSAGE While the verdict is still out on what impact on-demand services will have on the spa industry, consumers are certainly embracing the trend. On-Demand Massage . On-demand massage, enabled by technology and ubiquitous apps, has made booking a treatment nearly instantaneous, allowing clients to confirm massages within seconds—at almost any time of day. Read Full Story at https://www.facebook.com/balibisaschool/posts/1192558727434741:0

11 Ways to Go the Extra Mile for Spa and Salon Clients 1. Have a complimentary water, coffee, tea, cocktail station. Have your regular clients’ favorite drink waiting for them upon arrival. 2. Have a few umbrellas lying around for those days there’s a chance of rain. 3. If your client is prepping for a special event, offer a product sample to help their service last through the event.  Read Full List at https://www.facebook.com/balibisaschool/posts/1227516453938968

11 Ways to Go the Extra Mile for Spa and Salon Clients 1. Have a complimentary water, coffee, tea, cocktail station. Have your regular clients’ favorite drink waiting for them upon arrival. 2. Have a few umbrellas lying around for those days there’s a chance of rain. 3. If your client is prepping for a special event, offer a product sample to help their service last through the event. Read Full List at https://www.facebook.com/balibisaschool/posts/1227516453938968

Your salon is busier than ever, you’re hiring more staff, and the cost of maintaining inventory has grown. So, it’s time to increase your service prices. But how do you increase your service prices without scaring off your loyal clients? The cost of goods and services is always changing.   Read full story at http://www.harms-software.com/blog/index.php/how-to-ease-clients-into-increased-prices/

Your salon is busier than ever, you’re hiring more staff, and the cost of maintaining inventory has grown. So, it’s time to increase your service prices. But how do you increase your service prices without scaring off your loyal clients? The cost of goods and services is always changing. Read full story at http://www.harms-software.com/blog/index.php/how-to-ease-clients-into-increased-prices/


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