The way businesses engage with their customers has experienced a major shake-up in the past decades. No longer are this engagement bound to the marketing and sales process only, it now expands to a bigger realm with the increasing prevalence of communication channels – prominently social media.    #customerengagement #customer #customerservice

The way businesses engage with their customers has experienced a major shake-up in the past decades. No longer are this engagement bound to the marketing and sales process only, it now expands to a bigger realm with the increasing prevalence of communication channels – prominently social media. #customerengagement #customer #customerservice

In fact, nowadays it does appear that SEO and great, trustworthy content needs to go well together in content writing. Ignoring one of them would actually do more harm to your rankings, traffic and crucially, leads.

In fact, nowadays it does appear that SEO and great, trustworthy content needs to go well together in content writing. Ignoring one of them would actually do more harm to your rankings, traffic and crucially, leads.

CEM is “the practice of designing and reacting to customer interactions to meet or exceed customer expectations, and, thus, increase customer satisfaction, loyalty and advocacy. It is a strategy that requires process change and many technologies to accomplish”.

CEM is “the practice of designing and reacting to customer interactions to meet or exceed customer expectations, and, thus, increase customer satisfaction, loyalty and advocacy. It is a strategy that requires process change and many technologies to accomplish”.

Improve your customer service with PEPI Method. #PEPImethod #PEPI #improve #customer #service #customerservice

Improve your customer service with PEPI Method. #PEPImethod #PEPI #improve #customer #service #customerservice

Customer centric is such a popular buzzword in the business world nowadays, though we doubt people really understand what it mean. Too many CEOs or entrepreneurs claim their companies as being customer centric when instead they are only being customer focused.   So, are you sure your company is truly customer centric? Find out here!

Customer centric is such a popular buzzword in the business world nowadays, though we doubt people really understand what it mean. Too many CEOs or entrepreneurs claim their companies as being customer centric when instead they are only being customer focused. So, are you sure your company is truly customer centric? Find out here!

How to increase your #customerloyalty?

How to increase your #customerloyalty?

5 important elements of modern business #modernbusiness #modern #elements

5 important elements of modern business #modernbusiness #modern #elements

Take care your social media accounts now. #socialmedia #mediasocial #socialmediainfographics #media #business #active #activate #bornevia

Take care your social media accounts now. #socialmedia #mediasocial #socialmediainfographics #media #business #active #activate #bornevia

6 ways to score big with customers #SCOREBIG #customer

6 ways to score big with customers #SCOREBIG #customer

Activate your facebook now! #facebook #business #facebookforbusiness #customer #customers

Activate your facebook now! #facebook #business #facebookforbusiness #customer #customers

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