Kristina Susanto

Kristina Susanto

Kristina Susanto
More ideas from Kristina
Writing is hard, and writing without repeating yourself is very, very hard—but as you may have already noticed, one of the most repeated words in English is the intensifying modifier "very.

128 words to use instead of "very".Writing is hard, and writing without repeating yourself is very, very hard—but as you may have already noticed, one of the most repeated words in English is the intensifying modifier "very.

Infographic: Is customer service the new marketing?

Verint illustrates its recent findings regarding the opportunities for marketing within customer service with a new infographic. (RT Infographic: Is customer service the new marketing?

How to be Customer Obsessed What do customers want from any brand or company: To belong – Initiate a sense of belonging, such as utilizing a “Welcome” program To be known – Treat customers as individuals by employing personalization methods To feel special – Reward customers for their loyalty and continued engagement with your brand To be treated well – Offer assistance through customer service, such as sending out “Thank you” emails

How to be Customer Obsessed What do customers want from any brand or company: To belong – Initiate a sense of belonging, such as utilizing a “Welcome” program To be known – Treat customers as individuals by employing personalization methods To fee