Customer experience is more than customer satisfaction. It is the sum of your customers' perceptions of their interactions with your company across all channels. Customer experience should be positive, memorable and unique for loyalty to grow.
This infographic provides a unique perspective from "the eyes of customer" -- giving insight to companies who service customers on how to improve customer interactions, and ultimately, how to keep customers and win more business.
The Tech Evolution & How Business is Responding [Infographic
With the conclusion of the annual Grammy Awards last weekend, musical year is officially at its conclusion. New artists like Sam Smith emerged on the scene, and exposed the music business's inherently murky nature after the po
Start Your Small Business with $10,000 - Infographic