Yulianta

Yulianta

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Yulianta
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voice wheel

Voice Wheel (free chart to help students establish tone and voice in their writings)Note: The handout prints very clearly. I ask my students cut out the circle and glue it in their notebooks to use as a reference guide throughout the year.

Organizational change management

It's all about People in ITSM. This infographic focuses on ways to bridge the typical negative emotional lifecycle associated with major change. helps redefine the change curve in Organizational Change Management.